Contact
Last updated October 2026.
Support
Email support@lettersandclues.com — we usually reply within one business day (US time).
For an order, write from the email address you paid with and include your order date. Never send card details by email.
Refunds within 14 days of purchase: see the Refund Policy. Payments are processed by our payment partner (Merchant of Record), which may also contact you about your order.